Promoting Social Accountability in Southern Africa – What Works?

The report Best Practices in Strengthening Social Accountability in and Oversight Capacity for Rights-Based Public Resources Management in Health (SRHR) and Agriculture (Food Security) in Southern Africa’ documents and analyses key approaches undertaken by the Partnership for Social Accountability (PSA) Alliance in each of its four target countries (Malawi, Tanzania, Zambia and Zimbabwe) during the first phase (2016-2019) of the regional project.

PSA Alliance consortium member SAfAIDS utilised its comprehensive and widely respected best practice documentation methodology to assess one intervention in each of the four countries. Recognising the innovative design of the project, the exercise sought to draw upon and deliberate ‘what works’ and what the ‘picture of success’ looks like, as well as identify unintended outcomes and recommendations to inform future programming, policy decisions and funding, both for the next phase of the project as well as other similar projects in the region. Between September – November 2018, the PSA Alliance interventions were assessed using a participatory documentation process. Selected interventions were assessed against a seven-point criteria, including effectiveness, cost-effectiveness, relevance, ethical soundness, replicability, innovativeness and sustainability.

The report concludes that the PSA Alliance has realised notable achievements in strengthening capacity for social accountability among parliaments, media, local government, traditional leadership, CSOs, and farmers organisations. The four (4) best practices provide evidence that through the project interventions communities are now more structured to exercise their accountability roles through health committees in Tanzania and Mozambique and, for women smallholder farmers, to critique and effectively raise concerns on the farm input support programme (FISP) in Zambia. Additionally, the unique facilitation approach employed by the project led to the establishment of the parliamentary budget office (PBO) in Malawi where other efforts have failed. Overall, the report indicates the strength of the PSA Alliance approach is in its creation and work through multi-stakeholder partnerships, which have effectively generated trust, buy-in and sustainability.

Tanzania: Supporting social audits and community interface towards re-establishment of Health Facility Governance Committees in Kilosa and Mbozi districts of Tanzania

The PSA Alliance project in Tanzania facilitated the re-establishment of Health Facility Governing Committees (HFGCs) in the districts of Kilosa and Mbozi. Community score cards previously conducted in the two districts identified that health funds at facility level were not properly managed, due to a lack of functioning HFGCs. The project supported the local government to organize public meetings for citizens to confirm or elect HFGC members. Twelve HFGCs were re-established (5 in Kilosa and 7 in Mbozi). After the reestablishment, all members were trained on their roles and responsibilities with clear linkages to the social accountability monitoring (SAM) model.  Success in establishing the committees was realised through facilitation of community participation in social audits and interface meetings and engagements.

  • Watch a documentary explaining the impact of the committees in the Kilosa District.
    Read the Tanzania section of the best practice Report.

Zambia: PSAM as Transformative Tool to Improving Agricultural Service Provision: Case of FISP in Zambia

Through the PSA Alliance, smallholder farmers, particularly women, were trained in social accountability and advocacy at the community level, with the aim of promoting their effective participation and contribution in public engagements on the delivery of the Farm Input Support Programme (FISP). Thereafter, the project supported the hosting of community interface meetings, where community members and the duty bearers discussed concerns with the FISP design and delivery. Through the interface platforms, the assertiveness of women smallholder farmers has improved, enabling them to mobilize their communities to raise issues directly with duty bearers.

  • Watch a documentary highlighting the approach in Zambia.
    Read the Zambia section of the best practice Report.

Mozambique: Establishment of Health Committees in Chibuto District of Mozambique 

The PSA Alliance led the establishment of health committees in four communities in Chibuto district, Gaza province. The project provided the committees with capacity training on social accountability, followed by support to engage in community awareness raising events on sexual and reproductive health and rights (SRHR), and monitoring of service delivery within health facilities. Communities are now demanding change based on their monitoring and promoting positive change in SRH service delivery.

  • Watch a documentary on the actions of the health committees in Chibuto district.
    Read the Mozambique section of the best practice Report.

Malawi: Supporting the Establishment of the Parliamentary Budget Office (PBO) in Malawi

The PSA Alliance undertook an innovative approach, based on a thorough power analysis, to generating support for the establishment of a parliamentary budget office in Malawi. In partnership with the Speaker of Parliament, the project’s efforts led to the formation of an inter-ministerial and parliamentary task team to coordinate and lead the establishment of the PBO. While previous efforts to establish a PBO have failed over the past 16 years, the PBO finally became a reality in 2019.

  • Watch a documentary on the strategy to establish a PBO in Malawi.
    Read the Malawi section of the best practice Report.

Government, parliaments, civil society call for greater accountability in health and agriculture service delivery in Southern Africa

Reflecting on the findings of health and agriculture service delivery monitoring in Southern Africa, a cross-section of 87 representatives from government, parliament, civil society and farmers organisations, who met in Lusaka, Zambia from 4 – 7 March, issued a communiqué today. The communiqué calls upon SADC and its member states to improve accountability to accelerate the achievement of regional commitments.

“Social accountability is a prerequisite for the delivery of quality social services, and ultimately for the achievement of food security and good health for all people of Southern Africa,” said Mr. Barney Karuuombe, Manager: Parliamentary Capacity Development (PCD), SADC PF, addressing the meeting on 6 March.

The final communiqué of the meeting urged the SADC National Parliaments and the SADC Parliamentary Forum, among other recommendations, “to promote awareness of the regional health and agriculture commitments at both the national and regional levels and ensure oversight of the same through appropriate mechanisms.”

 “What happens in one country in our region, affects all of us. It is our responsibility as citizens to ensure the regional agreements which our governments sign are realistic and representative of our aspirations. We must then hold them accountable for their realisation,” explained Ms. Gertrude Mugizi, Coordinator of the Regional Learning Programme at the Public Service Accountability Monitor (PSAM).

 In response to the new SADC Sexual and Reproductive Health and Rights (SRHR) Strategy (2019-2030), the meeting communiqué calls for “SADC Member States to commit 5% of their national health budget for implementation of the SADC SRHR Strategy (2019-2030). Additionally, local government authorities, where relevant, should at least commit 10% of their own sources for the facilitation of the implementation by local health departments.”

“As adolescents and young people of the region, we demand that nothing should be developed for us, without our involvement. Nothing for us, without us. If governments commit to delivering sexual and reproductive services for youth, we should be able to access these in our communities,” a social accountability monitoring (SAM) champion from Zambia, Mr. Ng’andwe Ng’andwe, told the delegates.

In the area of agriculture support for smallholder farmers, the communiqué stated “[we] urgently call upon SADC Member States to support innovative research and development as well as the implementation of alternatives to hybrid seeds and chemically intensive agriculture such as (i) integrated pest management (ii) use of community-based seed systems (iii) improvement of soil fertility through increasing soil organic matter and to (iv) facilitate the diversification of farmer support programmes and the redirection of funds towards the adoption of agroecological practices.”

 “We need farmer support programmes that respond to the needs of smallholder farmers in the region. The FISPs undermine our sustainable practices by only providing hybrid seeds and synthetic fertilisers. What we need is support for us to better use our own seed systems and adopt sustainable agroecological practices,” explained Zambian smallholder farmer and member of ESAFF Zambia, Ms. Mary Sakala.

The Partnership for Social Accountability (PSA) Alliance held two events – a Regional Learning Forum and Regional Budget Summit – from 4 to 7 March 2019 at the Intercontinental Hotel in Lusaka, Zambia. The Regional Learning Forum explored examples of good practices and working models in promoting social accountability in service delivery in the region.

The Regional Budget Summit, held in partnership with the Southern African Development Community Parliamentary Forum (SADC PF), focused on the findings of ongoing national and local level social accountability monitoring across four countries – Malawi, Mozambique, Tanzania and Zambia – and how these impact on the realisation of regional SADC commitments in health and agriculture. Participants also reflected on the critical oversight role of parliamentarians and parliamentary committees in ensuring the accountable use of public funds.

The PSA Alliance is a consortium led by ActionAid together with PSAM, ESAFF and SAfAIDS, and supported by the Swiss Agency for Development and Cooperation (SDC), has been implementing a social accountability project in Malawi, Mozambique, Tanzania and Zambia since May 2016. In each of the four countries, the multi-stakeholder project has provided training to build the capacity of state officials and parliamentarians to more effectively manage public funds, as well as support for civil society organisations, smallholder farmers and the media in holding their leaders to account.

For more information on the project ‘Strengthening Social Accountability and Oversight in Health and Agriculture in Southern Africa’, please contact Chrispin Chomba, +260211257652, safaids@safaids.co.zm, SAfAIDS Zambia or Maureen Zulu, +260974757586, maureen.zulu@actionaid.org, ActionAid Zambia.

The PSA Alliance consists of: PSAM – Public Service Accountability Monitor, Rhodes University – www.psam.org.za; SAfAIDS – www.safaids.net; ESAFF – Eastern and Southern Africa Small Scale Farmers’ Forum – www.esaff.org; and ActionAid – www.actionaid.org. The PSA Alliance is online at http://copsam.com/psa or @psaalliance (Twitter / Facebook).